“We have learned that some credit card information for your FIA Card Services account may have been compromised at a third party location”, states a letter I received today from FIA Card Services. I call them up to find out who the third party in question was, but that information is apparently not available to me.
FIA Card Services has closed the account. I cannot access it online anymore. And new cards are already in the mail.
Last December, about 2 weeks after a short trip to Jamaica, a physical swipe of our card was made in another part of the island, even though the card was not missing. How could that happened? A copy of the card must have been made. FIA Card Services detected the discrepancy right away and confirmed with me on the phone that the swipe was a fraudulent one.
If I truly appreciate the level of protection offered, I wish I would know where and how the card information was compromised.
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